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ohen 3.1 ozone machine

Ohen 3 Service

R 395.00
In stock
Model
Service option

Pickup available at Greenfield Road

Usually ready in 4 hours

Ohen 3 Service

Ohen 3.1 / Basic Service

Greenfield Road

Pickup available, usually ready in 4 hours

7 Greenfield Road (Three Fountains)
Upper Kenilworth
Cape Town
Western Cape
7708
South Africa

+27618179629

Holistically Yours

Pickup available, usually ready in 24 hours

Newlands Peak, 9 Hemlock Street
Newlands
Cape Town
Western Cape
7700
South Africa

+27617591955

Newlands Cricket Ground

Pickup available, usually ready in 2-4 days

146 Campground Road, Snakepit Building 3rd floor
Newlands
Cape Town
Western Cape
7700
South Africa

+27618179629

Basic service: Servicing takes 2 business days to complete. Servicing is limited on these models, the device must still turn on and produce ozone to be serviced. A service can only rectify;

  • Slow output of ozone (in some circumstances if pertaining to a leak)
  • Electrical repair (in some circumstances)
  • Replacement of silicone or valves

Assessment: A non-refundable fee to quote on repairs for a faulty or damaged device. If a quote is accepted, the assessment fee will be deductible from the repair or service quotation.

If the device cannot be serviced or no longer works, Ohen Group offers a standard trade-in program for a new device. 

Instructions:

  1. Once you complete your order you will receive a service agreement form via email. Sign this and email back to us. Your device will not be collected until the form is received.  
  2. Please ensure you package your Ohen® device safely. If you are having issues with any accessories, include these in your package and email support@ohengroup.com with the issue. In all other cases, we do not require the accessories for servicing and they will not be tested if the issue is not communicated.

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